First time? Do not worry.
We will support you to import for the first time.

IMPORT SUPPORT

RESTA has prepared a thorough support for your first time import experience. We have a partnership with a forwarder who has distributers around the world and can give you the most reasonable estimate of transportation cost. It is not difficult, why don’t you start with us?

How our products get to your country.

1.Request an estimation.

Please let us know your request such as item number, quantity, preferred transportation and more.

2.Make an estimation.

RESTA makes an estimation of products and our partner forwarder makes an estimation of transportation. They also check if you can import the products to your country.

3.Provide an estimation.

RESTA provide a full estimation.

4.Make an official order.

If you are happy with our estimation, please place an official order and make a payment.

5.Prepare products
and docs.

If we don’t have stock, we will order from manufacturers.
We also prepare documents required for exporting products.

6.Packing.

We pack products carefully. Especially when the products are delivered in a consolidated shipment as there is more risk of damage.

7. Deliver to
bonded warehouse.

Our forwarder delivers the products into a bonded warehouse.

8. Clear customs.

Customs check for the appropriate documents, examines the goods if necessary and give permission to export.

9.Load shipment.

Shipping company loads the shipments.

10. Provide
an arrival notice.

Shipping company issues a B/L and passes it to our forwarder. RESTA (exporter) will receive all the shipping documents including B/L and export permit from our forwarder.

11.Shipment arrives.

Shipping company will issue an arrival and send it to you. Arrival notice shows ETA of the shipment.

12.Store shipments
in bonded area.

FCL shipments are stored in CY, and LCL shipments are in CFS.

13.Clear customs.

Customs check for the appropriate documents, examines the goods if necessary and give permission to import.

14.Deliver shipment
to you.

Our forwarder will deliver the shipment to your preferred location.

15.You get it.

Please check the state and quantity of the item.

The process above is based on ocean transportation.
The process will be simplified when you use EMS, DHL and air transportation.

Required documents

Issued in Japan

Invoice
Issuer: Exporters
Purpose: It is a bill for the purchase of products. It's required for export customs clearance.
Packing list
Issuer: Exporters
Purpose: It contains quantity, weight and volume of the exported products.
It supports the information on the invoice for the customs clearance.
L/C(Letter of Credit)
Issuer: Banks chosen by importers
Purpose: Banks issue a written commitment that importers will make a payment to the exporter only when the terms and conditions stated in the L/C is met and it is evidenced by the presentation of specified documents.
S/I(Shipping Instructions)
Issuer: Exporters
Purpose: Exporters advise all the basic information in writing to draw up B/L.
E/D(Export Declaration)
Issuer: Customs brokers
Purpose: Customs brokers fill in a form and hand in to customs to ask permission to export goods.
Export Permit
Issuer: Customs
Purpose: Customs permit the export of the goods, stamp on the export declaration form and hand it to the customs broker.
D/R(Dock Receipt)
Issuer: Shipping companies
Purpose: Shipping companies issue a docket after the shipment is stored in their designated bonded area.
B/L(Bill of Landing)
Issuer: Shipping companies
Purpose: Shipping companies issue to acknowledge receipt of cargo and importers can receive the cargo only with the presentation of B/L. It is negotiable.
AWB(Air Waybill)
Issuer: International airlines or forwarders
Purpose: They issue a receipt for goods and evidence of the contract of carriage, but it is not negotiable.
Certificate of origin
Issuer: The chamber of commerce in Japan, or recognized issuing bodies in your country
Purpose: In a printed form attesting that the goods have been produced, manufactured or processed in a particular country.

Issued in your country

I/D(Import Declaration)
Issuer: Customs brokers
Purpose: They fill in a form with information of imported products and hand in to customs to ask for permission to import.
Import Permit
Issuer: Customs
Purpose: Customs permit the import of the goods, stamp on the import declaration form and hand it to the customs broker.
D/O (Delivery Order)
Issuer: Shipping companies
Purpose: Shipping companies order the terminal (CY/CFS) operators to release the cargo to another party with the presentation of D/O.

Our support

Export from Japan.
RESTA will take care of everything to export products from Japan. If you know a confident route of transportation, we are able to work with you under EXW.
Import to your country.
RESTA has distributers at several countries and ports. We are able to deliver products using the distributers to your designated location. (If we do not have a distributer in your country or nearest port, it may take more time for an estimation of cost.)
Please let us know your request or concern.

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